Lost & missorted shipment investigation

Find a lost shipment without manually searching hours of CCTV.

Give the system an AWB. It checks the WMS for the last verified scan, opens the relevant CCTV view, traces the shipment and returns its last known location with visual evidence.

WMSCCTV / VMSSorter systemsEmail intakeLegacy web apps
Why this exists

The hard part is not storing another status. It is connecting fragmented operational evidence.

A shipment can disappear between scan events, conveyor movement, exception handling and outbound loading. The prototype demonstrates one investigation flow across those systems.

Start from operational truth

Use the WMS scan to narrow the physical area, timestamp, operator and likely CCTV source instead of searching footage blindly.

Use existing interfaces

Solari can operate legacy web systems through the UI, while direct APIs or database connectors can be substituted when a facility provides them.

Return evidence, not a guess

Each investigation keeps the WMS facts, camera evidence, confidence and audit session so a manager can verify the result.

Facility deployment model

Adapt the integration layer instead of rebuilding the product.

The target is for one capable integration engineer to connect a facility's systems and deploy a pilot in roughly 2–4 weeks, assuming access to the systems and usable CCTV feeds.

Facility-specific work

Map WMS fields, connect VMS/CCTV, describe camera topology, connect sortation/operations systems, configure email intake and validate evidence quality.

Reusable core

Case orchestration, evidence model, confidence states, investigation history, manager UI, feedback workflow and the core search/tracking pipeline stay the same.

Try the simulated facility first.

Sign in, run both shipment scenarios and tell us what would need to change for your facility.

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